Aged Care Client Services Administrator

Written on the 19 September 2025

We are looking for a dynamic and motivated Client Services Administrator to join our team. This role is all about keeping things running smoothly behind the scenes to ensure our Aged Care clients receive the care they need by coordinating rosters and managing key administrative tasks.

Working from our office located in Beaudesert, this role allows you to support and connect with our clients throughout the Scenic Rim and Southern Logan region.

About us

Beaucare is a not-for-profit agency in Beaudesert with a very long and proud history of supporting our community in the areas of Aged and Disability Care, Community Support, Referral Services and Child Care Services.

You will be part of a team who support older people to continue living in their homes longer, to maximise their independence and achieve their goals. We have been supporting and delivering exceptional care to our community for over 35 years and are constantly striving to get even better outcomes for our clients.

If you are a proactive and driven person who thrives in a busy environment, then we would love to hear from you!

What we offer

• Full training and support for you to succeed in your role
• A well established and values-based organisation
• A supportive team of passionate and dedicated professionals
• Salary packaging benefits to maximise your take home pay
• Work life balance initiatives

About the role

The Client Services Administrator will be responsible for developing and maintaining fortnightly staff rosters for our Aged Care team along with providing administrative support for the Aged Care program. Duties will include the following:

• Creating and maintaining staff rosters to ensure seamless service delivery
• Managing day to day administrative duties to support the aged care team
• Communicating clearly with staff and clients to ensure services are delivered with care and efficiency
• Responding quickly to changes, making sound decisions under pressure and keeping everything on track
• Staying organised and ensuring accurate record-keeping and compliance with organisational policies
• Provide general administrative support including generating reports and maintaining files in line with relevant legislative and quality standards
• Develop and implement group program activities for social outings

This is a full-time role paid as a Level 2 Social and Community Services employee under the Social, Community, Home Care & Disability Services Industry Award (SCHADS). Pay point will be dependent on your qualifications and experience.

Your skills and experience

• Passionate about supporting older people to live well and achieve their goals
• Strong and proven administration skills
• Highly developed verbal, telephone and written communication skills
• Flexible and adaptable - a fast thinker with initiative and problem-solving skills
• Excellent time management skills and ability to work under the pressure of deadlines
• Strong attention to detail
• Excellent interpersonal skills with the ability to build relationships and resolve issues
• Demonstrated ability to work independently and collaboratively within a team
• Tech savvy with a high level of confidence using Microsoft Office 365 (Excel, Teams, Outlook, Word) along with an ability to adapt to other IT systems and programs

Mandatory requirements

• NDIS Worker Screening Clearance Card (or eligible to obtain)
• Positive Notice Blue Card (or eligible to obtain) 
• Drivers' licence

How to apply:

Please apply via SEEK and include an up-to-date resume and a cover letter which includes outlining why you would be suitable for the role. 

Shortlisting for this position will commence immediately so we encourage you to apply promptly.

Applications close Friday 3rd October 2025 with interviews to be held the following week on Wednesday 8th October 2025.

For further information regarding the position, please contact the HR team on (07) 5541 4216.